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🚚 frais d'envoi offert dès 80CHF

  • Comment puis-je savoir si un produit convient à mon type de peau/cheveux ?
    Pour déterminer si un produit basic. convient à votre type de peau ou de cheveux, nous recommandons de consulter les descriptions détaillées sur nos pages de produits. Chaque produit est accompagné d'informations précises sur ses bienfaits, ses ingrédients actifs, et les types de peau ou de cheveux pour lesquels il est le plus adapté. Si vous avez des doutes ou des questions spécifiques, nous sommes toujours disponible pour vous offrir des conseils personnalisés. N'hésitez pas à nous contacter avec des détails sur votre type de peau ou de cheveux et vos préoccupations particulières, et nous serons ravis de vous orienter vers les produits les mieux adaptés à vos besoins. De plus, nous suggérons de tester le produit sur une petite zone de votre peau ou de vos cheveux avant une utilisation régulière pour assurer une compatibilité optimale.
  • Vos produits sont-ils testés sur les animaux ?
    Non, chez basic., nous nous engageons fermement contre les tests sur les animaux. Tous nos produits sont cruelty-free et vegan. Nous croyons en la beauté sans cruauté et assurons que nos processus de formulation et de production respectent cette valeur fondamentale. Nous sommes fiers de travailler avec des fournisseurs qui partagent nos principes éthiques, garantissant ainsi que chaque ingrédient utilisé dans nos produits est également exempt de tests sur les animaux. Notre engagement envers des pratiques éthiques et responsables est au cœur de notre mission pour une cosmétique respectueuse et consciente.
  • Is the makeup remover waterproof?
    Our makeup remover is not designed for waterproof makeup, however, it remains particularly gentle on the skin. We recommend combining it with our argan oil. In this way, you can first remove excess makeup using argan oil and then complete the cleansing of your skin with our makeup remover.
  • Basic products. Are they allowed in hand luggage?
    Our products do not exceed a quantity of 100ml, which means that they are allowed in hand luggage when flying.
  • Quels sont les ingrédients utilisés dans vos produits ?
    Chez basic., nous sommes fiers de la transparence et de la qualité de nos ingrédients. Nos produits sont formulés avec des composants naturels, biologiques et issus de sources éthiques. Nous utilisons une variété d'huiles essentielles, d'extraits de plantes et de minéraux naturels, choisis pour leurs bienfaits avérés sur la peau et les cheveux. Nos formules sont exemptes de parabènes, sulfates, silicones, et produits chimiques nocifs. Nous croyons en l'importance de nourrir votre corps avec des ingrédients naturels, c'est pourquoi chaque ingrédient est soigneusement sélectionné pour son efficacité et sa douceur. Pour une liste détaillée des ingrédients de chaque produit, vous pouvez consulter les descriptions sur nos pages de produits ou nous contacter directement pour plus d'informations.
  • When will I receive my order ?
    We send orders within 48 hours of your order at the latest. The Post Office generally takes between 1 to 2 working days to deliver your package.
  • I finished my product in a glass jar, should I throw it away?
    No, you can take it back to one of our partners so that we can collect it, clean it and put it back into circulation. More details here
  • How to store deodorant?
    To ensure optimal conservation of the deodorant, it is recommended to store it in a cool, dry place, away from excessive heat and direct sunlight. sun. Close the jar carefully after each use.
  • How to use deodorant?
    To use the deodorant, use the small spatula provided to scoop out a small amount of cream. Apply it delicately under your armpits, then work the product in by massaging lightly with your fingers until it is well absorbed.
  • Does deodorant leave marks on clothes?
    The deodorant is formulated to minimize the risk of leaving marks on clothes. However, as with any deodorant, it is advisable to allow sufficient time for the product to penetrate the skin before getting dressed to further reduce the risk of transfer to clothing. Be careful with sensitive clothing by testing beforehand.
  • What ingredients are used in deodorant?
    The deodorant is formulated with high quality natural ingredients. It contains essential oils which offer effective protection against odors. Please note that due to the presence of essential oils, this deodorant is not recommended for pregnant women.
  • Where can I buy the deodorant?
    You will find the deodorant in different stores in Switzerland which you can find on this link
  • Is deodorant suitable for people with sensitive skin?
    The deodorant is formulated with gentle natural ingredients, making it a suitable choice for people with sensitive skin. However, it is always recommended to do a sensitivity test on a small area of skin before more extensive use. It also contains baking soda, which some people may not tolerate.
  • I have an allergy or I have red patches under my armpits, what should I do?
    You may have a reaction to the baking soda in the deodorant. You can try reducing the amount of product you put under your arms, or alternate with another deodorant for a period. We also advise you to moisturize in the evening after showering with a vegetable oil to rehydrate your skin overnight. If the problem persists, stop using the product.
  • Does deodorant contain aluminum salts?
    No, our deodorant is free of aluminum salts. We have made the decision not to include them in our product due to concerns raised by numerous past and recent studies. Aluminum salts have been the subject of heated discussions within the scientific community due to the risks of developing breast cancer. Indeed, it has been suggested that shaving the armpits facilitates the entry of aluminum into the body. It is important to point out that even alum stone, which is a natural antiperspirant, naturally contains aluminum salts (alum being composed of aluminum ). However, the use of these aluminum salts in personal care products is currently controversial.
  • Is the deodorant tested on animals?
    No, the deodorant is certified vegan by PeTa, which means it has not been tested on animals and does not contain animal materials. Our brand is committed to respecting animal life and ensuring that its products are cruelty-free.
  • What are the benefits of using a cream texture deodorant?
    Cream-textured deodorant has several advantages. First of all, it is easy to apply precisely using the spatula provided. In addition, its solid formula allows economical use, as a small amount of product is enough to provide long-lasting protection against body odor.
  • Can I opt for vegetable oils other than sweet almond to massage my belly during my pregnancy?
    Yes, you can use vegetable oils other than sweet almond to massage your belly during your pregnancy. However, it is essential to choose vegetable oils known to be safe during pregnancy, such as coconut oil, olive oil, or jojoba oil. Be sure to check that the oil you choose does not contain potentially harmful ingredients and is suitable for your skin, which may be more sensitive during pregnancy. If you have any doubts or concerns, it is recommended to consult a healthcare professional or aromatherapy specialist before using a new massage oil.
  • I am pregnant, can I use basic products. ?
    Some of our products contain essential oils, such as our deodorant, our massage oil, and our face cream. Therefore, we do not recommend them during pregnancy or breastfeeding. However, our products such as solid shampoo and our body oils have no contraindications and can be used safely. Our sweet almond oil, for example, is beneficial for guaranteeing the elasticity of the stomach.
  • From what age are basic products. can be used?
    Our products based on essential oils can be used from 6 years old.
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